IT Steps - Day of Match
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Setting Up the Match
1. Log into your PlayVS account.
2. Locate your matchup in the Schedule, and click Open Match.
If you see Opponent TBD, or Join the Match Queue your team will need to Join the Match Queue.
Once paired up, continue to Step 3.
Say hi to your opponent in PlayVS Lobby Chat!
3. In the Match Assistant, click Ready Up.
Coaches can make this action up to two hours before match time
Team captains and students can make this action up to 15 minutes before match time.
Throughout the match, both teams must use the Match Assistant to proceed using the tool. If you see the Waiting on Opponent status, let your opponent know in Match Lobby Chat that you are waiting on their selection.
Once both teams are in Ready Up status, the match is ready to begin. If needed, head over to your title’s Match Instructions for a detailed step-by-step guide to creating the lobby and competing in-game.
Protocols
Grace Period Protocol
To use the grace period:
The Coach or Team Captain must send a message in the match lobby chat stating that they will need to use the grace period within the first fifteen (15) minutes of the match.
Once the Grace Period is claimed, the match is expected to start within thirty (30) minutes.
If either team does not send messages within the fifteen (15) minutes of the scheduled match time, they will be subject to a loss for that match.
If neither team sends messages within the fifteen (15) minutes of the scheduled match time, the match will be subject to loss for both teams for that match.
If either team fails to Ready Up and begin participating within the thirty (30) minute grace period, they will be subject to a loss of that match.
For teams using the match queue, the match is expected to begin once both teams have been paired up and have established communication in match lobby chat.
Substitution Protocol
To substitute a team member:
1. The team member from the substituting team must click the Roster Change Next Game check box during the Submit Results screen.
2. Enter the results for the game, then click Submit.
3. Once submitted, the assistant will take both teams back to the Confirm Roster step to make any changes before the next game.
Reset Assistant Protocol
To reset the assistant:
Click Game Settings > Reset Current Game
Confirmation from both sides is needed to reset the Match Assistant.
Skip Assistant Protocol
This feature will skip the Match Assistant. Player capabilities will be limited, and the coach must report results manually.
To skip the assistant:
1. Click Game Settings > Skip Assistant
2. Confirm that you want to Skip the Match Assistant
3. Continue the match
Post-Match Process
After both teams agree on the final game's result using the PlayVS Match Assistant, the match will be complete, and results will be recorded.
Take in-game screenshots at the end of each game for your records.
If the Match Assistant is skipped, coaches are responsible for verifying that results have been reported manually.
Matches without results will be quarantined and risk a match loss for both teams by default.
If the results are inaccurate, contact PlayVS Support for further assistance.
By default, rulebooks overrule game day protocols and match instructions. Please reach out to support if you find any conflicting information.