The Preseason Queue is open to all enrolled teams for that esport and takes into account any competitive history on the PlayVS platform.
The Recreational Queue & Regular Season Match Queue considers competitive history in the current season and is open only to schools enrolled in that league.
Joining Any Match Queue
Locate and open the lobby of the match that states vs. TBD or vs. Join the Match Queue!.
Locate and click the Join Queue button on the match lobby page.
You will be taken to the Match Queue screen and added to the pool of teams seeking a matchup.
For steps on joining the queue, select the appropriate link below:
The Preseason Queue
Confirm that you are in the queue. You’ll know when the prompt Looking for a Team and a countdown timer begins. You will also see the number of teams currently in the queue.
A countdown timer of 10 minutes will begin when the first team joins the queue. All other teams joining after the countdown starts will see the remaining time until teams are matched up.
At the end of the 10 minutes, all teams in the queue will be matched up.
The timer will stop once fifty (50) teams have joined the queue and immediately match up all teams.
Once an opponent is found, the user joining the queue will be automatically redirected to the new match lobby page. All team members will see the new opponent matchup on their schedule from the Match Lobby home page.
If only one team is in the queue at the end of the 10 minutes, or if there is an odd number of teams, the page will show No Match Found and prompt the team to rejoin the match queue.
Clicking Rejoin Queue will take the user back to the previous “Looking for a Team” page and restart the queue timer.
The Recreational Queue
Confirm that you are in the queue by seeing Looking for a Team and a countdown timer.
The Match Queue is open for 10 minutes before match start time and closes 5 minutes after.
Once the queue closes, teams will be paired!
The page will show Opponent Found, and the user who joined the queue will be redirected to the new match lobby page automatically.
All team members will see the new opponent matchup on their schedule from the Match Lobby home page.
If we do not find you an opponent, we grant your team a Bye win.
In this instance, we couldn't find you a match opponent, and your team will receive a match win for that week.
If your team would still like to play after your bye, you can join our Scrimmage queue for fun!
Teams are expected to join the regular season queue when prompted. Teams that miss the window to join the queue will not receive a match for the week.
The Standard Regular Season Match Queue
Confirm that you are in the queue by seeing Looking for a Team and a countdown timer.
The Match Queue is open for 10 minutes before match start time and 30 minutes after. Teams will be paired in 10-minute intervals. This may take a few tries so please be patient while we find you the best matchup!
If you don’t find an opponent, the search will continue in 10 minute intervals beginning at the match start time and show Still Searching….
Once an opponent is found, the Match Queue will show Opponent Found, and the user who joined the queue will be redirected to the new match lobby page automatically. All team members will see the new opponent matchup on their schedule from the Match Lobby home page.
If we do not find you an opponent after multiple attempts, in rare cases, we grant your team a “bye” win. In a bye case, we couldn't find you a match opponent and your team automatically wins the match, as shown below. If your team would still like to play after your bye, you can join our Scrimmage queue for fun!
Teams are expected to join the regular season queue when prompted. Teams that miss the window to join the queue, or are not in the queue when it closes, will receive a forfeit for that regular-season week. This forfeit will count towards standings, and the team will be expected to join the queue again the following week.
F.A.Q.
What is the difference between the regular and preseason match queue?
The preseason queue is global, and any team enrolled in that specific esport can be matched up regardless of the league/state they are enrolled in. Additionally, to accommodate new schools getting set up for the first time, the preseason queue can be joined earlier to later than the scheduled start time.
The regular season queue is only available for teams enrolled in the specific league and must be joined within the queue’s available window. For example, a vs. TBD or vs. Join the Match Queue match scheduled for 4:00 PM CT must be joined between 3:50 PM and 4:30 PM, or risk receiving a forfeit for that regular season week.
What is the difference between the Recreational and Standard match queue?
The Recreational Queue is shorter, pairs teams up faster, and will not issue forfeits when teams are unable to join the queue.
The Standard Queue is a bit longer, with the goal to ensure everyone receives a match that week. Missing this queue will result in a forfeit loss for the week.
Why does my schedule show vs. TBD or vs Join the Match Queue?
This means your team is slated to join the match queue for their upcoming match that week.
Why do I need to join the match queue?
Teams will need to join the match queue if any of the following applies:
They have not yet competed in the current regular season.
Their opponent forfeited the match prior to the scheduled match time.
They forfeited their most recent match.
They were the odd team out in the given week
For example, 21 teams are eligible to be scheduled, so ten (10) matches are scheduled, with the remaining one (1) team being asked to join the match queue.
Why is my Join Queue button grayed out and not clickable?
A few reasons why the Join Queue button would be grayed out include:
The team’s main roster is not filled or is missing a player.
Only coaches and team captains can add teams to the match queue.
For Rocket League, all players on the roster and bench must have their Epic Games account connected to their PlayVS account.
What happens if I don’t get matched up?
If a team in the queue is not matched up during the preseason, they will be prompted to rejoin the queue.
If a team in the queue is not matched up when the regular season queue closes, they will receive a Bye for that week.
Do preseason matches affect my team’s record?
Preseason matches do not impact a team’s regular season standing or future regular season matchups.
How long do I have to wait in the queue?
The preseason queue will have a maximum waiting time of 10 minutes before teams are matched up, and the queue closes.
The regular season queue opens up 10 minutes prior to the official match start time and matches teams up at 10-minute intervals. Teams will have a potential maximum waiting time of 40 minutes.
Can I reschedule my match queue slot?
No, match queue matches cannot be rescheduled.
