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Hearthstone Game Day Protocol
Hearthstone Game Day Protocol
Updated over a week ago


  1. Three (3) starting players per team, each piloting their own unique class.

  2. Join the lobby within the 30-minute grace period.

  3. Communicate via Match Lobby Chat.

  4. Home Teams will create private matches and send invitations.

  5. Participants can spectate the pilot player’s perspective. Any other spectators should be removed from spectating unless approved by both coaches per Section 7.7 of the High School Competition Rulebook.

  6. In the event of any issues, finish the current game, then notify PlayVS Support for further assistance.

IT Steps: Day of Match

  1. Restart each computer/mobile device.

  2. Log in and Launch Hearthstone to check for updates.

  3. Have your IT department on standby if any technical issues arise.

PlayVS Tip: Give your season schedule to the IT department so they know when you are competing!

Setting Up the Match

  1. Log into their PlayVS account.

  2. Locate your matchup, and click “Open Match”.

    • If you see “Opponent TBD” your team will need to Join the Match Queue.

    • Once paired up, continue to Step 3.

    • PlayVS Tip: Say hi to your opponent in PlayVS Lobby Chat!

  3. Click Ready Up.

  4. Click Start.

  5. Confirm the correct starters are listed, and click “Confirm Roster”.

    • If you are sharing the one (1) Hearthstone Unlock account, then share the Battletag in Match Lobby Chat

  6. View your Opponent’s Roster, and click “Confirm”.

  7. Once you reach Prepare for Game 1.

    • Home Team move to Create the Custom Lobby.

    • Away Team move to Join the Custom Lobby.

Create the Custom Lobby (Home Team)

  1. Open Hearthstone.

  2. Click the Friends icon (Bottom-Left on PC // Top-Left on Mobile).

  3. Click the Arrow icon next to your username.

  4. Select “Add Friends”.

  5. Type in your opponent’s Battletag and press the enter key (press “done” on mobile)

    • Your opponent must accept your friend request before proceeding

  6. Click the arrow next to your opponent’s Battletag.

  7. Select “Hearthstone” to send an invitation.

Join the Custom Lobby (Away Team)

  1. Open Hearthstone.

  2. Click the Friends icon (Bottom-Left on PC // Top-Left on Mobile).

  3. Accept the Friend Request.

  4. On the invitation pop-up, click “Accept”.

Match Protocol (All Players)

  1. Share screenshots of or a link to your three (3) decks with your opponent in Match Lobby Chat.

  2. In-game, choose your starting deck.

  3. Click “Choose” when ready.

  4. Players will repeat the previous Custom Lobby steps until the match is complete

  5. If you need to substitute a player, notify your opponent and use the Substitution Protocol between games to update the roster.

Substitution Protocol

  1. A member from each team must click Change Roster.

  2. Confirm that you need to reset the game.

  3. Once reset, team’s can make roster changes and continue from Setting up a Match Step 5.

Skip Assistant Protocol

Note: This feature will skip the Hearthstone match assistant. Player capabilities will be limited, and results must be reported manually.

  1. Click “Game Settings”.

  2. Click “Skip Assistant”.

  3. Confirm that you want to Skip the Match Assistant.

  4. Continue the match.

Post-Match Process

  • After both teams agree to the final game's result using the PlayVS Match Assistant, the match will complete and results will be recorded.

  • Take in-game screenshots at the end of each game for your records.

  • If the Match Assistant is skipped, coaches are responsible for verifying that results have been reported manually

  • Matches without results will be quarantined, and risk a match loss for both teams by default.

  • If results are not accurate, then contact PlayVS Support for further assistance.

Helpful Guides for Game Day

Important: By default, rulebooks overrule game day protocols. Please reach out to support if you find conflicting information.

2020 - 2023 Version 1.1

V1.1 // 09/09/22 Added Post-Game Process point on opponent no-shows. - RG

V2.0 // 9/8/23 - Updated for the 23/24 School Year - LT

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