IT Steps: Day of Match

Setting Up the Match - Home Team Only

Joining the Match - Away Team

Match Process


Match Disconnection

Post-Game Process

Submitting a Forfeit Request


  1. Teams each consist of groups of three (3) players using three (3) different classes each.

    • Format: Best of Five (Bo5)

    • Teams will compete in a Best of Five (Bo5) Conquest format using the Standard set rotation. The first team to win 3 games will be awarded the match win. In the event that a single team reaches three wins before the start of a fourth game, a fourth and fifth game will not be played. For more details, review the Hearthstone Rulebook.

  2. Teams will have 30 minutes after the match start time to join the lobby. Failure to do so will result in a forfeit.

  3. Coaches and players are encouraged to communicate with the opposing team via lobby chat.

  4. The Home Team creates the private matches following the instructions displayed on PlayVS and must only start the game after all players have entered the lobby.

  5. Teams with missing results and/or forfeits in more than 2 matches will be disqualified from the playoffs.

  6. Teammates and coaches are able to spectate in-game from their respective player’s perspective once both players have loaded into a game. Any other spectators should be removed from spectating unless approved by league officials.

IT Steps: Day of Match (at least 1 hour before)

  1. Restart all systems at least one hour before scheduled matches and test each game client by loading into an online multiplayer lobby.

  2. Open Hearthstone and check for any new updates. Update the game if needed.

  3. For adding your opponents, use the “Add a friend” option on, and add your opponent’s BattleTag (ie. Username#0000).

  4. To open the game, on the home screen, click on the Hearthstone logo on top, and select “Play”.

Setting Up the Match - Home Team Only

In the game, select the Friends tab icon at the bottom of your screen. When the menu opens, select the arrow icon beside your username.

  • Select "Add Friend".

  • Input the full Battletag of your opponent and press enter. Note: Be sure to include the full name including the #0000 at the end.

Wait for your opponent to accept the request. From the Friend tab, select the arrow next to your opponent's name.

  • Note: This will only appear after your opponent has accepted your friend request. Select the "Standard" game mode to send an invitation.

When all players are in the match lobby, please confirm with your opponent what classes each team will be using and who will be piloting each class in Match Lobby Chat. Note: Teammates and coaches are able to spectate the game from their respective player’s perspective once both players have loaded in.

Joining the Match - Away Team

Launch Hearthstone, and click on the Friends tab on the bottom left.

You will receive a friend request from your opponent and must accept the request in order for the game to be created.

  • Accept the friend request by selecting the green checkmark. Your opponent will create the match and a pop-up will appear on your screen.

  • Click "Accept" on the invitation when it appears.

Both players will be directed to deck selection and may begin their first game.

Match Process

Please reference Sections 1.4 and 3.3.4 of the Hearthstone Rulebook for a full Game Format example and Conquest Match Flow, respectively.

  1. Select the first class that the team will be playing.

    1. Important: Each team must post screenshots of their decks of each class to the other team in order to ensure that decklists are not changed during the match.

  2. Once you've confirmed your class, have the pilot of that class ready to play, and wait for your opponent to confirm on their end. The game will start automatically once both teams have hit the “Play” button on the right.

  3. After the first game, repeat the above process until one team has won three games.

    1. Important: When a team wins a game, the deck used by the winning team is now locked and cannot be used for the remainder of the match.


Teammates and coaches are able to spectate in-game from their respective player’s perspective once both players have loaded into a game. Any other spectators should be removed from spectating unless approved by league officials.

Match Disconnection

If a player disconnects from the online match during a game, they will have to reconnect back to the match within 5 minutes or the game will be forfeited to the other team. For all disconnects, please provide a screenshot as proof of when the disconnection happens.

Post-Game Process

  • Players will share the results of each game and any screenshots with their coach.

  • All coaches are responsible for inputting the results of all games of the match within 2 hours of the last game played.

  • All coaches will input the results by selecting "Add Game Results" from "Mission Control".

Submitting a Forfeit Request for No Shows or Failed Communication Attempts with Opponents

In the event you're unable to get in touch with your match opponent 30 minutes after the start of the match, you can submit a forfeit request. Submitting a forfeit request needs to go through the support chat on the website (must be logged in and adblocker disabled) and must include some sort of proof for us to confirm the forfeit.

Proof submitted must sufficiently show that the opposing team was not ready to play the match or did not have intentions of playing the match.

Important: By default, rulebooks overrule game day protocols. Please reach out to support if you find conflicting information.

2021 - 2022 Version 1.0 // 01/11/22

Did this answer your question?