PlayVS Beta FAQ

Answers for the top questions surrounding new platform features, and how to share feedback

Updated over a week ago

We are constantly theory-crafting opportunities to improve the PlayVS experience for our coaches and players. Users will now have the opportunity to test out pre-release features and tools with the launch of Beta Features.

See below for a list of Current and Planned Beta Features:

Current Beta Features

Splatoon™ 3 Match Assistant (Matches & Scrimmages)

Using the Match Assistant, teams can opt-in to a unique tool that will track statistics, such as stages and loadout selections for each player! From the current Match Assistant, both teams must click "Try the Beta" from the Splatoon™ Match Assistant to test the new feature.

Madden NFL Match Assistant (Matches & Scrimmages)

Using the Match Assistant, teams can opt-in to a unique tool that will track statistics, such as team/playbook selections and scores for each team!

Planned Beta Features

NBA 2K Match Assistant (Matches & Scrimmages)

Using the Match Assistant, teams can opt-in to a unique tool that will track statistics, such as team/playbook selections and scores for each team!

Advanced Schedule View (Coach Accounts Only)

The Advanced Schedule View is an exciting new way for Coaches to manage their matches at scale. Toggle at the top of your schedule to view each match and manage multiple match queues and assistants, all from the comfort of your Schedule page!

FAQ

How can I access PlayVS Beta features?

This depends on the feature in Beta. Steps to access can be found in the Current Beta Features section above. For example, Unique Match Assistant Betas will be found from an active match in that individual esport when using the Match Assistant tool.

How do I get help if I have an issue with a Beta Feature?

Users that opt-in to the Beta Feature will always have an opportunity to return things to normal by using a toggle or skip function.

If you are unable to resolve the issue or would like further assistance without disabling your Beta access, submit a ticket to PlayVS Support. Use the orange chat icon in your browser, or email us at support@playvs.com.

How can I provide my feedback to PlayVS?

Both coaches and players can provide feedback directly to the PlayVS Customer Experience team. Submit a ticket using the orange chat icon in your browser or by emailing us at support@playvs.com.

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